STRATEGY & CONSULTING
(BY THE HOUR)
This page is for those who need help with something that doesn’t fit neatly into one of my flat-rate packages. For this kind of work, I charge by the hour so that you can simply pay for what you need. With a consultation session, you can harness my expertise, while saving money by doing much of the follow up work yourself.
HOW IT WORKS
Once you purchase time, we will schedule a session by phone. During this session, we will work through what you need done. Often, I will share my computer screen with you so you can follow along. This creates a powerful instant feedback loop that allows us to get more done in less time. After the session, I will send you any notes we take during the session so you can follow up as needed.
Rebecca Rowland Interiors
“After implementing the changes Yian recommended, I am seeing a big leap in inquiries.”
I highly recommend Yian to anyone looking to take their website to the next level. His intuition and insight are spot on, and I found all of his recommendations to be extraordinarily helpful. My goal in working with him was to help fix the conversion issue I'd identified in looking at my analytics. After implementing many of his recommended changes, I am seeing a big leap in inquiries in the new year. I still have some work to do, but I am so pleased with the results and wanted to share that you should absolutely work with him without a second's doubt. Do it!!
– Rebecca Rowland, Jan 2019 View website →
ASR Design Studio
"Yian was very thorough in asking the right questions."
I originally saw Yian on an IVY webinar, and I chose to work with him as his portfolio of websites he designed were modern and easy to navigate. Yian took the time to guide me in updating my website to create a professional and cohesive site that would attract clients. He was a pleasure to work with. He was very thorough in asking the right questions as well as proving tips and advice on how to edit the details of the site to make it professional and user friendly. I appreciated that Yian didn’t mind that I was doing most of the website updates on my own and he was there to guide me in the right direction. I would recommend Yian to anyone looking to update their website for a professional, modern, and fresh approach.
– Ariel Richardson, May 2018, View Website →
"Yian is a copywriting genius"
I've been working on my website with my local web designer for about a year. When I listened to Yian on A Well Designed Business podcast, I knew that I wanted his help with my site. His ideas and suggestions were the perfect touch to complete my website design. He is a copy genius and helped me make my About page clear, concise and informative. He went through my entire site with me and offered super helpful advice on each page! I'd recommend working with him, whether you just need a Consult or you need a full website design. He is down to earth, friendly and so knowledgeable.
– Wendy Wolushchuk, July 2018, View Wendy's about page →
Lush Interior Design
"Yian truly is a designer at heart and understands how we designers think."
Yian did a full sweeping review of my website from overall layout to small details I should take note of. During our live call, I shared access of my webpage with him as we went through his Criteria List. He let me know my aesthetic was on point and the site already had a cohesive look, but also made some suggestions to bring my website to the next level. Initially, I was considering changing my Squarespace theme due to its limitations in presenting blog thumbnails. Yian found a workaround that creates list of my posts with their beautiful thumbnail images as I desired. Since he did that, I decided to make a plan for some updates in copy and to get new images onto my site and fall in love with it again. I was really pleased he honestly reviewed my site with suggestions and considerations. I even liked how we tested out some things and he asked if I liked the changes before permanently implementing them. He truly is a designer at heart and understands how we designers think. Every little thing matters to us and I felt he understood me during our meeting. Yian is extremely approachable in what he does and really considers the design, beauty, and user experience in relaying his reasoning behind the suggestions and changes. I really liked working with Yian and will use him again in the future.
– Emilie Kyle, July 2017 View Website →
Lisa Furtado Interiors
SAN FRANCISCO, CA
"Yian has a strong aptitude in Squarespace and writing code."
I reached out to Yian to help fine-tune my website that I recently created in Squarespace. It was helpful to have a fresh pair of eyes, especially being that he has experience working with creatives in the design industry. We did a LIVE session where we walked through each page making necessary changes on the spot. He provided feedback and described the reason behind each recommendation. Yian has a strong aptitude in Squarespace and writing code so it was a very efficient use of time. The fine-tuning was just what my website needed to give it a professional polish and bring it to the next level. Yian is professional yet easy going and fun to work with. I highly recommend his services.
– Lisa Furtado, August 2017, View Website→
Gail Davis Designs
NEW YORK CITY, NY
"He patiently teaches as he walks you through what you are learning."
Yian is AMAZING! He patiently teaches as he walks you through what you are learning. He explains each step in detail. If you do a session with him, I guarantee that you will hire him indefinitely.
– Gail Davis, April 2017, View Website →
TERMS OF SERVICE (updated Oct 1, 2018)
In a perfect world, there would be no need for terms & conditions, but life happens. Luckily, you won't find any inscrutable, onerous, and impenetrable jargon here. Throughout this document, House Digital will be referred to simply as "I", and the client will be referred to as "you."
I generally work one-on-one with clients. This means if you are collaborating with others, all correspondence (such as emails and phone calls) will need to come through you. If for some reason you would like me to work within your team, I consider these projects on a case by case basis, and I charge a 25% additional fee for this project management.
At the outset of the project, an initial strategy call is important to ensure that I understand your needs and have enough information to proceed with the project. For most projects, I require a strategy call at the outset of the project.
Because things inevitably come up in design, I do not promise any strict finish date for a project. However, I should be able to estimate when the work will be finished.
EMAILING, CALLING, AND TEXTING
I don’t text about projects, but you can always text to say hello. For email, I’m usually able to respond within 24-48 hours. I do charge for my time when responding to emails about our work together that require more than a quick and simple response. I generally respond to emails Monday through Thursday until 6pm ET.
DISPLAYING DESIGN WORK
I retain the right to display the work we do together on my website and social media. If this is an issue for you, please let me know.
You are ultimately responsible for the storage of your own files, including photos and text.
OWNERSHIP OF CONTENT
Because many designers work similarly, there is often only one best way to say something, especially when it comes to describing services. Thus, for text that I write for you I reserve the right to use that text when working with other clients.
PARAMETERS OF SQUARESPACE
I am a Squarespace expert and can push the platform to its limits. However, I cannot guarantee unlimited customization beyond the parameters of the Squarespace platform. However, rest assured: for portfolio style websites, Squarespace is great.
RESPONSIBILITY FOR PERFORMANCE OF YOUR BUSINESS
I provide tools that are intended to help you grow and build your business. However, you are ultimately fully and exclusively responsible for your own business performance and client satisfaction.
RIGHT TO TERMINATE PROJECT
If for some unlikely but legitimate reason I am having difficulty working with you, including but not limited to breach of agreement as described in this document, I reserve the right to terminate the project by giving you written notice. In such case, you will not be required to pay any further fees. However, I reserve the right to keep all payments made to date, without refund. Of course, I will attempt to find a solution with you before resorting to ending the project. If for any reason you want or need to end the project, you have the right by giving me written notice. Once the project is terminated, no further payments will be due.
These hours are non-refundable. If there is time left over, it will be documented on our shared Trello board and is valid for use up to 1 year from date of purchase.