TERMS OF SALE

INTRODUCTION
In a perfect world, there would be no need for terms & conditions, but life happens. Luckily, you won't find any inscrutable, onerous, and impenetrable jargon here. Throughout this document, HOUSE DIGITAL will be referred to simply as "I", and the client will be referred to as "you."

PAYMENT
For those able to pay by e-check, I offer a 3% discount.

REFUNDS

My design fees are non-refundable. However, I stand behind my work and will work until you are satisfied (within the scope of the project).

HOURLY WORK
Hours purchased are valid for 1 year from purchase date. Payment for work is due prior to service beginning, unless arranged otherwise. The total time spent completing a task will include both the time needed for design as well as communication by email and phone. Work will be completed based on availability. I will certainly do my best to meet your timeline needs but do not guarantee work to be completed by any concrete date.

DISPLAYING DESIGN WORK
I retain the right to display your website on my own and other websites for marketing purposes. Also, I typically put a link to my website somewhere on websites to help others find me. If for some reason you request that I don't include this link, I will respect your wish.

EMAILING, CALLING, AND TEXTING
Most communication between us will happen 1) by phone during our scheduled calls 2) through email, and 3) through the Trello task management tool. I don’t text about projects, but you can always text to say hello.

SCHEDULE OF CORRESPONDENCE
I generally respond to emails Monday through Thursday until 6pm ET.

UNEXPECTED CIRCUMSTANCES
If for some reason you need to pause the project due to an unexpected occurrence in your life, I will do my best to continue work on your project after you return with minimal delay. However, I may need to divert my attention to other client work while you are away and in such circumstance do not guarantee any schedule of work.

RIGHT TO TERMINATE PROJECT
If for some unlikely but legitimate reason I am having difficulty working with you, including but not limited to breach of agreement as described in this document, I reserve the right to terminate the project by giving you written notice. In such case, you will not be required to pay any further fees. However, I reserve the right to keep all payments made to date, without refund. Of course, I will attempt to find a solution with you before resorting to ending the project. If for any reason you want or need to end the project, you have the right after giving me written notice 3 business days prior. Once the project is terminated, no further payments will be due.